The knowledge vault

    What actually works.

    Research, playbooks and field notes from inside the work - what we measured, what we changed, what it cost. Start from the problem you have. Everything is open: no gate, no email required.

    09 ENTRIES04 TOPICS04 RESEARCH · 02 PLAYBOOKS · 03 FIELD NOTESFIRST ENTRY MAY 2026 · UPDATED AUG 2026

    Start with the problem.

    04 TOPICS · SELECT ONE TO FILTER THE LIBRARY

    Each topic below is a question we get asked in the field. The diagram shows how we think about it.

    The full library.

    09 ENTRIES
    Playbooks02
    N°05

    The AI-for-sales playbook.

    Where automation earns its keep in a sales week, and where it quietly costs you more than it saves.

    24 PAGES · JUL 2026
    N°02

    Winning public tenders in Belgium.

    The process, the scoring grid, and the four places most teams lose points before writing a word.

    18 PAGES · MAY 2026
    Field notes03
    N°04

    Automating tasks won't fix a broken process.

    Speeding up the wrong sequence only gets you to the wrong outcome sooner.

    TOPIC · AUTOMATE VS AUGMENTJUN 2026 · 6 MININ PREPARATION
    N°03

    The trust gap: why your team ignores the tools you bought.

    Adoption is rarely a training problem. It's a credibility problem, and it has a fix.

    TOPIC · AI ADOPTIONJUN 2026 · 5 MININ PREPARATION
    N°01

    Custom beats generic. Here's when.

    Three tests to run before anyone writes a line of code for you.

    TOPIC · CHOOSING THE RIGHT PILOTMAY 2026 · 4 MININ PREPARATION
    No gate, no email

    Reading is free. So is the diagnosis.

    Thirty minutes on your own sales process, and a straight answer on where the time actually goes.